Media centre : Fact file

Home » Media centre » Fact file

Link fact file

The Link group of housing, support and regeneration companies offers a wide range of services to 10,000 families and individuals
Link operates primarily in Scotland's central belt
Link builds or improves 150 homes each year for rent or low cost home ownership
Around £90 million will be invested in completing 750 new or improved homes within the next five years.

Link manages and maintains a stock of 6,100 homes for rent
This includes sheltered housing in 12 locations across central Scotland
Link also owns almost 500 shared ownership properties
It provides factoring services to the sharing owners and to 540 other owners in its mixed tenure estates.
Link’s housing and maintenance officers spend up to 80% of their time out on estates visiting tenants
The Link Housing Association Customer Service Centre (CSC) serves tenants and sharing owners, dealing with customer enquiries, repair requests, billing and income collection services.
The CSC handles 2200 calls every week
Link’s subsidiary Larkfield Housing Association in Greenock owns and manages a stock of 402 properties
Larkfield provides management services to nearly 550 owner occupiers
Larkfield also provides housing management to 237 Link tenants in Port Glasgow
Link's newest subsidiary is Horizon Housing Association owns more than 700 properties which meet the needs of disabled people

Link builds 150 new homes every year for rent and affordable ownership
New homes are made available for outright sale, shared ownership and sale through the Scottish Government’s New Supply Shared Equity Scheme
Link also runs the LIFT Open Market Shared Equity Scheme (OMSEP) in 25 of Scotland’s 32 local authority areas

Link delivers a diverse range of regeneration projects aimed at encouraging social and financial inclusion
The Link Advice Team offers money and welfare advice to tenants and sharing owners
During 2008/09 the Advice Team team dealt with more than 1500 clients, sourcing benefit income of £565,000 and dealing with £440,000 of debt

More than 140 LinkLiving staff offer support services to individuals in Edinburgh, East Lothian, Midlothian, Fife and Falkirk
More than 600 vulnerable adults and young people receive practical support and care