Who to call out-of-hours
If you need to report an emergency repair at a time when the Customer Service Centre is closed, please call the relevant number:
- Boilers and central heating systems less than 12 months old - British Gas on 08001 077 009.
- Gas central heating repairs - Saltire on 08451 400 100, selecting option 5 when you hear the recorded message
Other emergency repairs
East of Scotland
If you are calling from the East of Scotland (Borders, City of Edinburgh, Clackmannan, East Lothian, Falkirk, Fife, Midlothian, Perthshire and Kinross, Stirling or West Lothian), please contact Mitie on 0845 6008624.
West of Scotland
If you calling from the West of Scotland (Argyll and Bute, East Ayrshire, East Dumbartonshire, East Renfrewshire, Falkirk, Fife, Glasgow City, Inverclyde, Midlothian, North Lanarkshire, Renfrewshire, South Ayrshire, South Lanarkshire, West Dumbartonshire), please contact Morrisons on 01698 403146.