Tenant led inspections
A Tenant led inspection is where tenants (independently from their landlords) inspect a service they provide in a professional manner.
It's a way for tenants to monitor and evaluate the performance of their landlord and be in a position to improve these services.
To do this, inspectors identify strengths and weaknesses of a service being provided and make recommendations on areas where improvements can be made.
A Tenant led inspection is not about inspecting individuals and making recommendations on the way they work, it is about reviewing a service and how effectively it is operating.
Results from 2010 tenant led inspection
In 2010, Link tenants carried out an inspection on the voids and re-lets process - from the termination of a tenancy by one tenant to the point where a new tenant took over. A feedback report was produced which tells you how the inspection influenced Link and how we improved our service. Link to document.
Want to become a tenant inspector?
We are currently looking for tenant inspectors. If you would like to join our team, expenses and training will be provided. Contact Leah Webb, Tenant Liaison Officer for more information.