We are committed to involving you to help us develop and improve the services we provide to owners and sharing owners.
We believe your knowledge and experience of the services we provide is the best way for us to learn and improve. It involves sharing information, respecting different views and perspectives, problem solving and working together.
Keeping you informed
We will keep you up-to-date with what’s happening in Link via newsletters, our website and social media.
We encourage Owners’ Associations to be set up in the estates we manage. We also welcome other forms of participation such as an Owners ePanel where customers can comment on new policies and procedures and on the quality of the services Link provides.
Why get involved?
We want to create a culture of mutual trust, respect and partnership so that your involvement produces clear benefits for you and Link.
If you get involved you can:
- Influence the decisions we make about the services we provide
- Have a say in the service standards we set and the targets for assessing how well we are doing
- Play a part in monitoring our performance and suggesting where standards need to change to give better value for money
Feedback on our Factoring service
To help us improve the service we provide please complete this short satisfaction surveyFeedback