Duplicate payments taken by Allpay
We have been advised that Allpay took duplicate direct debit payments on Friday 8 September.
We have received an update on this matter and have been assured that refunds will be issued no later than Tuesday 12 September.
We apologise if you have been affected by this. If you have incurred any bank charges due to the duplicate charges, we ask that you contact our Customer Service Centre on 03451 400 100.