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Customer Enquiries: 03451 400 100

Horizon to provide Care and Repair North Lanarkshire for a further year

Link Group Ltd, in association with its subsidiary Horizon Housing Association, will continue to provide North Lanarkshire Council’s Care & Repair service until April 2019.

The service provides practical help to home owners in North Lanarkshire (who are of pensionable age or are disabled) with small repairs and tasks around the home.

The small repairs service is open to home owners who are of pensionable age or who are disabled, and the handyperson service is available for older people, whether they own or rent their home.

Providing practical help such as adjusting doors, small plumbing repairs, minor electrical work   and some external repairs, the small repairs service helps older and disabled people stay in their homes as long as possible. All repairs are carried out by qualified tradespersons.

The handyperson service covers smaller tasks such as wiring plugs, putting up curtain poles, replacing light bulbs and moving furniture, for example if new carpets are being fitted in an older person’s home.

There is a small charge of £10 plus vat for each repair and the resident must pay the cost of any materials.

Councillor Allan Graham, Convener of Enterprise and Housing said: “It’s great news that we’re able to continue to support the Care and Repair Handyperson Service. This valuable service offers real support to vulnerable people living in our communities by helping to keep them safe in their homes while increasing levels of community participation, engagement and volunteering.”

Julia Fitzpatrick, Horizon’s Managing Director, said: “We are delighted to be able to continue to provide this really important service. We have been providing this service on behalf of North Lanarkshire Council since 2012 and we know how much of a difference it makes to the older and disabled people who use the service.”

North Lanarkshire Council carries out a satisfaction audit of Care and Repair service users and last year 98% were satisfied with the repairs and tasks being undertaken.

The current contract was due to end in March 2018, but this extension ensures the service is available to continue to support older and disabled owners maintain their homes beyond this date.

During the next year a consultation will take place with service users and services within the council and NHS. This consultation will look to confirm the terms of the type of services that should be offered to service users in future, subject to funding.

Annual funding of £232,000 is provided by the council with a contribution made by NHS Lanarkshire.

For more information on the service, please call 0330 3030301, email northlan@care-and-repair.org  or visit the Care and Repair North Lanarkshire website.