General information for Link tenants during the coronavirus outbreak

Is Link having a rent freeze like some mortgage companies?
I have heard my local council is giving rent free weeks, why isn’t Link doing this?
I’ve not lost my job, but my hours have been cut and I am concerned about the time it will take to get any UC and my arrears will increase.
Why is Link still providing a stair cleaning service? Surely this is not an essential service?
The stair cleaning has stopped, will I get a refund?
My neighbour is behaving anti-socially, why is Link not dealing with this in line with their procedures?
My neighbour had a party/friends over last night, surely that’s not in line with government social distancing rules, what is Link going to do about this?
Will I still be able to get repairs carried out?
Can Link carry out repairs if I am self-isolating or someone in my home has the virus?
My gas is due to be serviced, but surely Link shouldn’t be coming in my house?
My bins are overflowing, and the council has suspended some collections, what will Link do about it?
Our sheltered housing officer/retirement housing officer is not working in the development. Why is this?
Is a cleaning service being provided in sheltered and retirement plus developments?
I am in the process of terminating my tenancy, where do I return the keys to?
I am due to move out, but I cannot take my rubbish to the tip or clear out items of furniture I don’t want to take with me. I know I will be recharged for anything I leave that needs to be uplifted. What do I do?
I am worried as I cannot get out to top up my prepaid meter. What should I do?