Direct Debit - the easy way to pay

Did you know paying by Direct Debit is the easiest and most cost-effective way to pay your rent?

It helps make sure you don’t miss a payment and your payments are protected by a guarantee.

A Direct Debit is an arrangement made with your bank that allows a rent payment to come out of your account on an agreed date, which can be weekly or monthly. They are easy to set up and any changes to the amounts paid must be notified to you in advance – you remain in control.

Our Customer Service Centre handles over 2,000 calls each month for rent payments and other enquiries. There are fees payable to different financial providers for handling each type of payment.

Signing up to Direct Debit has the potential to save Link thousands of pounds in charges for the other payment methods. That money could be better spent on improving homes and services.

So, we are offering you a £25 gift card (terms and conditions apply) if you sign up to pay your rent by Direct Debit before 31 May 2021.

* Here are the terms and conditions. You:

  • must be a new Direct Debit customer
  • must have your Direct Debit arrangement in place for a minimum of six months
  • will receive your gift card when you have made six rent payments by Direct Debit

If you would like to start paying your rent by Direct Debit and get a £25 gift card, please contact our Customer Service Centre on 03451 400 100 – option 2 or ask your housing officer.