First group of tenants pass the City and Guilds Online Basics exam

Link recently provided an opportunity for 25 tenants in West Lothian and North Lanarkshire to participate in a 13-week City & Guilds online basics course.

The course covered a range of topics including the basic skills needed to use a computer, setting up an email account, using online budget planners, learning how to shop online, using online banking, creating CVs and cover letters and applying for Universal Credit online.

At the end of the course, all of the tenants sat the online basics exam – 21 passed with the remaining 4 tenants re-sitting in the near future.  Each tenant also kept the laptop on which they trained.

Using new skills to help find employment 

Those who took part thought the course was really useful:

“It was good for me to get out and meet people and learn new skills” 

“I will use the skills learned in helping me to search for jobs & emailing employers regarding position vacant”

“I will keep in touch with people I have met on the course & use the skills I have gained to feel more confident on the internet.”

Great commitment by those who attended

Link’s Digital Inclusion Officer, Craig Stephenson paid tribute to the hard work that the tenants had put into the course.

“It is a considerable commitment to attend this type of course for 13 weeks, to make the effort to learn and develop new skills, especially in some cases where they had never even turned on a computer before.  It is the tenants who have made this course a success and this is demonstrated by the achievement of a City & Guilds qualification.”

A ‘graduation ceremony’ was held at the Kirkshaws Neighbourhood Centre and certificates were presented to each tenant by Link Group Chairman, Roy Stirrat and Link’s Chief Executive Craig Sanderson.

Interested in future courses?

Link is looking to hold more online basics courses in the future. If you are interested in taking part please contact the Tenant Transition Advice Service on 0330 303 0106 or email