Horizon Provides North Lanarkshires Care and Repair Service

Link, in association with Horizon Housing Association, will continue to provide North Lanarkshire Council’s Care & Repair service, having been awarded a new three-year contract from April 2015.

Care and Repair North Lanarkshire is funded by North Lanarkshire Council and NHS Lanarkshire. The service provides practical help to home owners in North Lanarkshire (who are of pensionable age or are disabled) with small repairs - such as adjusting doors, small plumbing repairs and minor electrical work in the home. These are carried out by the team's Small Repairs Officers. There is a small charge of £10 plus VAT and the owner must pay the cost of any materials.

Homeowners and tenants who are of pensionable age also benefit from a free handypersons service, offered by 11 friendly and trained volunteers. They provide practical help with jobs around the home, such as fitting batteries in smoke detectors, assembling flat pack units, hanging curtains and changing lightbulbs. The service-user meets the cost of any materials needed to complete the task.

The busy service carries out around 260 repairs and handyperson tasks every month, providing practical help to older and disabled people in North Lanarkshire to help them live in their homes in comfort and security and with greater independence.

Horizon is only the fifth service in Scotland to receive Care and Repair Scotland’s Quality Mark, not only for its Care and Repair North Lanarkshire services but also its Care and Repair West Lothian service.

This is an externally assessed assurance that the governance, operation and outcomes meet the high standards that service-users need and expect.

Councillor Sam Love, Convener of Housing and Social Work, said: “We are delighted to be able to continue to fund the Care and Repair service to help support older people, and those with a disability, to live independently in their homes.

“With over 3,000 small repairs and handyperson tasks delivered in the last year we know from the positive feedback received from customers how vital the services of a trustworthy and reliable tradesperson can be in helping vulnerable people maintain their homes.”

Julia Fitzpatrick, Horizon’s Managing Director, said: “We are delighted to have been successful in our recent tender and look forward to working with the Council and North Lanarkshire’s older and disabled people to build on the care and repair services we have provided on behalf of the Council since 2012. We know how much Care and Repair makes a real difference to older and disabled people across North Lanarkshire.”

For more information on the service, or if you would like to volunteer to assist with its delivery, please call 0800 048 2882, email northlan@care-and-repair.org or visit the website www.northlan.care-and-repair.org