Customer Enquiries: 03451 400 100
Customer Enquiries: 03451 400 100

What we do

Link is the managing agent for the City of Edinburgh Council’s Private Sector Leasing Scheme which helps people who are homeless or in need of housing. 

Link looks after the properties on behalf of the Council and we are the point of contact for all Private Sector Leasing (PSL) tenants during their tenancies.

During your PSL tenancy we will:

  • Help you complete your tenancy paperwork
  • Visit you on a regular basis
  • Arrange all repairs
  • Collect your rent
  • Provide you with housing advice and support

Our service standards

We have developed customer service standards as part of our commitment to put you first and deliver services that are accessible to everyone. These are the standards of service you should expect when you deal with Link staff and anyone working on our behalf.

Get in touch

If you want to speak to someone please call 0330 303 0087 our offices are open Monday to Thursday 8.30am to 5.00pm and Friday 8.30am to 4.00pm.

If we don’t meet your service expectations, or you would like to let us know what we could do better please complete our online feedback form.