Customer Enquiries: 03451 400 100
Customer Enquiries: 03451 400 100

Ways to report a repair

You can report a repair in a number of ways. Remember the more information you can give us about the repair the better.

As a Link Housing Association tenant you should call the following numbers - Private Sector Leasing tenants should refer to Repairs in your PSL property

  • Call us on 03451 400 100
  • Text us for a call back on 07557 183553
  • Report your repair online - Please note you should only complete the form for routine repairs

If the repair is an emergency and there is a risk to your safety or serious damage to the property it is important you call us on 03451 400 100 straightaway.

Out of hours emergencies

Gas boiler and heating repairs:

  • Call us on 03451 400 100

All other emergency repairs:

  • Call Bield 24 on 0800 783 7937

Please note if you call out an emergency contractor for a routine repair you may be charged for the cost of the call-out.

If our repairs service doesn’t meet your expectations

If you are not happy with our repairs service please let us know by calling 03451 400 100, or by completing our online complaints form.