Customer Enquiries: 03451 400 100
Customer Enquiries: 03451 400 100

Gas Safety Checks

Gas servicing is essential to ensure the boilers and fires in your home are safe to use and are operating efficiently.

We are required by law to carry out gas safety checks on your boilers and fires every 12 months. We only service gas boilers and fires that we have installed and not any appliances you may have installed yourself such as a gas cooker or oven.

We operate a 10 month programme to make sure all appliances are serviced by the 12 month deadline and follow a ‘staged procedure’ to make sure this happens. 

Why gas safety checks are important

The gas safety checks make sure your appliances are safe to use as faulty or unsafe gas appliances can cause carbon monoxide poisoning.

They are carried out by our contractor GasSure at a time that is suitable to you and normally last an hour.

It’s vital you allow access GasSure to carry out the gas safety inspection so you don’t put yourself and your family at risk.

We prefer to carry out the inspection with your consent but we do have the right to force access to carry out this work if it becomes necessary. We will force entry to properties where tenants have refused access or ignored all attempts to make contact with them. A forced access visit incurs a considerable cost to Link and we are obliged to pass some of this cost onto you.

What is carbon monoxide?

You can't see it, taste it or smell it but carbon monoxide can kill quickly without warning – your home has been fitted with a carbon monoxide detector and it will activate if there is too much carbon monoxide in the air in your property. If you have been affected by carbon monoxide poisoning you may feel dizzy, sick, tired, breathless, suffer chest pains or you may even lose consciousness.

Did you know that an average of 40 people in the UK die from carbon monoxide poisoning every year?

If you think there is carbon monoxide in your home, please phone the National Gas Emergency Service on 0800 111 999 immediately – they will advise what steps you should take next.

Contact us

If your gas safety check appointment is not suitable please contact 01324 417118 to make another one.