Customer Enquiries: 03451 400 100
Customer Enquiries: 03451 400 100

Preparing your home for Winter

We want all our customers to stay warm and well during the winter months.

As the weather turns colder, it’s important to keep yourself warm and comfortable as well as taking steps to protect your home against the effects of bad weather.

Here are a few hints and tips to consider during the winter months.

image - square - lightHere are some helpful hints for keeping warm at home:

  • if you’re not going to be at home for a period of time, set your heating to come on for a couple of hours a day and leave a key with a friend or neighbour
  • make sure you've had your annual Gas Safety Check as this will ensure your heating system is working effectively
  • draw your curtains at dusk and keep doors closed to block out draughts
  • keep active and wrap up warm if you go outside
  • wear several light layers of warm clothes to keep the heat in

Preventing frozen and burst pipes

Most properties can be affected by burst pipes when unoccupied during cold weather. Although pipes are insulated, they can still freeze in exceptionally cold weather.

Follow these tips to prevent your waste pipes freezing:

  • Check dripping taps and overflows. Report any faults. If you are waiting for repairs to a dripping tap, keep the plug in the sink or bath to prevent water freezing in the waste pipes. Note: there is nothing that can be done about a frozen pipe until it defrosts
  • keep your house warm day and night by having your heating on low
  • Use a draught excluder
  • Cover your water tank
  • Draw your curtains at dusk to stop heat escaping

If you get a burst pipe:

  1. Turn off the water supply at the main stopcock, the electricity supply at the mains and the water heater
  2. Turn on all the taps to drain your system. Collect water in the bath/sink for washing and flushing the toilet
  3. Warn your neighbours in case it may affect them
  4. Telephone Link on 03451 400 100 (or the emergency contractor Bield 24 on 0800 783 7937 if its outside office hours)

Preventing Condensation Mould

Condensation is the biggest cause of dampness in our properties, especially during the colder months. Condensation starts as moisture in the air, usually caused by cooking, washing or drying clothes indoors. When the moist air hits cooler surfaces it turns into water, which can sometimes lead to mould.

The main sources of condensation are bathing, showering and cooking, drying clothes indoors and using unvented tumble driers.

To help reduce the risk of condensation in your home:  

  • Keep a window open when drying clothes indoors
  • Don’t dry clothes over warm radiators
  • If you use a tumble dryer, place the exhaust hose out of a window
  • Keep kitchen and bathrooms well ventilated and close the doors when cooking or bathing
  • If you have an extractor fan use it; if it is not working contact Link’s Repairs Team on 03451 400 100
  • Make sure air can circulate behind furniture and inside wardrobes
  • Keep your home warm and allow air and sunlight in