We are committed to ensuring your views are listened to and we want to help you influence decisions that affect your tenancy, home and neighbourhood.
We achieved a Gold Standard Accreditation from the Tenant Participation Advisory Service (TPAS) for our good practice in involving tenants in decision-making.
Why get involved?
We want to create a culture of mutual trust, respect and partnership, so that your involvement produces clear benefits for tenants, staff and Link.
If you get involved, you can:
- have a say in the service standards that are set and the targets for assessing how well we are doing
- play a part in monitoring our performance and suggesting where standards need to change to give better value for money
- influence how we deliver services by suggesting changes or improvements
- develop new skills and gain experience
- help to build relationships with other tenants in your community and with Link
We believe you should never be out of pocket for getting involved and will provide transport and childcare costs. We can also provide information in alternative formats or provide interpreters.
Ways to get involved
- Neighbourhood walkabouts and Linkscape
We invite all tenants to an annual estate walkabout to agree tenant priorities for estate management.
This can include environmental improvements and ways for tenants to get involved with our Linkscape team in community gardening and growing projects.
- Tenant Scrutiny Panel
The panel is made up of tenant volunteers who help us measure how well our services meet the standards and outcomes detailed in the Scottish Social Housing Charter.
Find out more about the Tenant Scrutiny Panel.
- Local Groups and Registered Tenants' Organisations (RTO)
These are tenant-led groups who represent local issues and work with Link to feedback information to other tenants and residents in the area.
Every November, we ask tenants for their views to help us make a decision on the annual rent increase.
The ePanel is a way for tenants to provide feedback on a range of services and topics via surveys sent by email. Sign up here.
- Link tour bus
The Link tour bus is one of our methods of communicating with tenants across Scotland.
- Get involved register
The get involved register provides tenants with an opportunity to take part in surveys, meetings and consultations about changes to services.
- Sheltered housing forum
This brings tenant representatives from all our sheltered complexes together to discuss service improvements, which helps influence our decision-making.
- Become a member
As a member of Link you can attend our Annual General Meeting, where you have the opportunity to stand as a board member.
Our volunteer board members meet monthly to govern and take strategic decisions about the organisation.
If you would like more information on tenant participation please contact us.