Why you should pay
Paying your rent is not a matter of choice and it’s important you pay on time.
You are responsible for ensuring your rent is paid on or before the 1st of each month. In addition, you may also have to pay for extra services such as common ground maintenance and communal stair cleaning or lighting. This will be explained in your tenancy agreement.
We use the money we collect to provide services such as repairs and improvements to your home.
Managing your rent
Our aim is to charge rents which people on a low income can afford but will also give us sufficient funds to maintain high standards of services and properties.
To allow us to manage your rent effectively, we will:
- Review rent and service charges every year
- Give you 28 days' notice of any increase to your rent or service charges
- Offer a variety of ways to pay
- Set yearly targets to reduce the number of tenants who miss payments