Claire started with Link five years ago as a receptionist and over three years ago Claire became an Executive Assistant to primarily provide support to the Director of LinkLiving.
What do you do at Link?
As an Executive Assistant I mainly provide support to the Director of LinkLiving but I also support other Senior Managers and the Communications Officer.
My remit includes organising the LinkLiving Director’s diary, taking minutes at various team meetings as well as administration support for the LinkLiving Board. I help with communications activities such as producing the staff newsletter, organising photo calls and opening events and dealing with design and printing requests.
What do you like about your job?
I enjoy that as part of the Corporate Services team we provide a service to the whole office and I get to work with a wide range of people. My background has always involved customer service roles and when I moved from working on the frontline as a receptionist to behind the scenes as an Executive Assistant I was worried I would lose an element of this. However, what I love about being an Executive Assistant is the role still allows me to provide customer service - just in a slightly different way.
Is there any specific support or training that you’d like to highlight?
I always feel very supported at work. One of my concerns when I started my new role was my standard of written English. I knew my written communication skills were one of my weak areas. With the support of my Line Manager I will be taking a Good English Writing Course. Involvement within the Communications Team has also helped boost my confidence. I have also been supported to complete a leadership and management course.
What do you think of Link as a place to work?
I feel Link is a fantastic place to work. It is always a happy, welcoming and friendly working environment. I feel valued as a member of staff and supported in everything I want to do. I have had amazing support from being able to complete qualifications (SQV Level 3 Business Admin) to being given an opportunity to develop in my career by moving from a receptionist role to Executive Assistant.