Contact us

If you want to know more, ask us a question or tell us what you think about our services, please get in touch.

If you would like to give us feedback or make a complaint then please visit the our feedback section.



Opening hours

We are open Monday to Friday from 9am to 5pm.

Contacting us by phone

You can contact us on 03451 400 100 (if you call from a mobile it costs the same as calling from a landline).

Out-of-hours emergencies

For gas, heating and hot water emergencies please call 03451 400 100.

For any other emergencies please call 0800 783 7937.