Festive opening hours

Link Housing tenants

We will be closed from 3pm on Tuesday 24 December and will reopen at 9am on Friday 3 January.

When the office is closed, please call 03451 400 100 if you need to report an emergency repair and your call will be directed to the out-of-hours service.

On 27, 30, and 31 December, C~urb Property Maintenance will be operating an emergency and urgent repairs service only.

Our out-of-hours provider has a text messaging service for those with hearing and speech impairments.

The SMS number is 0780 000 5709

Please ensure to include the following information:

· Name

· Full Address

· Access Details

· Housing Association

· Nature of Repair/Emergency

Private Sector Leasing tenants

C~urb Private Sector Leasing will be closed on Monday 25 and Tuesday 26 December 2023, and on Monday 1 and Tuesday 2 January 2024.

If you have an emergency repair on these dates, please call 0330 303 0087 and you will be transferred to the emergency out-of-hours team.

Shared equity customers

LIFT, Open Market Shared Equity, and After Sales teams will be open during the festive period as detailed in the table below.

Sharing owners, commercial leaseholders, and C~urb Lettings customers will continue to receive services during the opening hours below, including emergency repairs services, by calling 03451 400 100.


Monday 23 December	Open
Tuesday 24 December	Open
Wednesday 25 December	Closed
Thursday 26 December	Closed
Friday 27 December	Open
Monday 30 December	Open
Tuesday 31 December	Open
Wednesday 1 January	Closed
Thursday 2 January	Closed
Friday 3 January	Normal service resumes