Read our 2022/23 performance report

You can read our 2022/23 Performance Report here and our 2022/23 Valuing Complaints Report here.

It is based on our  2022/23 Annual Return on the Charter (ARC) to the Scottish Housing Regulator. 

What we have reported on

We have focused on:

our relationship with you;
housing quality and maintenance;
neighbourhood and community;
access to housing and support; and
value for money.

We have also included:

how we compare with national averages;
our previous performance; and
the actions we are taking to improve performance.

You can find all the information we report on the Scottish Housing Regulator’s website. The website also has a comparison tool  you can use to find out how other landlords perform.

If things go wrong, we want to put them right. An annual valuing complaints report is also available, which provides you with information on complaints received and actions we’ve taken to improve our complaints handling.

If you would like hard copies of the above reports, please call our Customer Service Centre on  03451 400 100 .