Ground Maintenance

We provide a maintenance service for communal areas to ensure they remain clean and well-kept throughout the year. Here’s what you can expect from our services:

 

• Litter Removal : 26 visits per year to uplift all litter from communal areas.
• Leaf Removal : 8 visits per year from September to December (not applicable to ex-Weslo stock).
• Hard Surface Maintenance : 12 visits per year to keep hard surfaces, including gravel, free from weeds, moss, and algae.
• Gravel Maintenance : 12 visits per year to brush up and re-situate scattered gravel, rake, and re-level gravel areas.
• Weed Control : Residual weed killer applied 12 times per year to all beds.
• Landscaped Grass Cutting : 15 visits per year between late March and October, with grass cuttings removed.
• Rough Grass Cutting : 6 visits per year between early April and September, with grass cuttings removed.
• Shrub Bed Maintenance : 6 visits per year between April and September to keep shrub beds weed-free.
• Shrub Pruning : We carry out winter pruning (1 visit per site between November and February) and a provisional summer prune (1 visit between July and September). During these visits, we also hard prune excessive growth, turnover and grub up all beds, remove dead wood, and ensure the edges of footpaths, windows, doors, perimeters, and parking areas are clear.

If grounds maintenance services are provided at your development, we have a maintenance plan tailored to seasonal needs. Typically, this involves more frequent visits during the spring and summer months, with fewer visits in the winter.

Please note that grounds maintenance is managed through contracts with external companies rather than by our in-house teams. While our contractors strive to follow the established schedule, weather conditions may occasionally cause delays. We work closely with our contractors to ensure any outstanding tasks are completed.

If you have any issues with the quality of your ground maintenance work, please contact us through our landscaping form.

Our contractors are not required to collect grass cuttings after mowing the grass. This is not routine or part of our contract with them.

Research indicates that it is beneficial for grass cuttings to be left on the lawn, as this helps grass get nutrients. 

Grounds maintenance contractors will generally use leaf blowers to remove grass cuttings from pavements and roads within your developments, this is routine and they should be ensuring paths are left debris free.

As outlined in your property's title deeds, you may be responsible for maintaining the shrub beds within your development. As your property factor, we arrange for the pruning of shrub beds through our ongoing agreement with our contractors.

In some developments, an annual tree survey is conducted by a specialist to assess the safety of all trees. It’s important to understand that we are not authorized to remove healthy trees and are unable to do so.

If you believe a tree has grown significantly and requires trimming, we will need to evaluate several factors. Trimming a tree can sometimes stimulate additional growth, potentially leading to the need for regular maintenance and increased costs for the development.

The Woodland Trust has helpful resources on understanding tree legislation.

Please refer to the landscaping maps available here for detailed information on the areas we maintain within your development.